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AH_Support Admin Group

Joined: 17 September 2009 Location: United Kingdom
Online Status: Offline Posts: 321
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| Posted: 06 April 2010 at 9:10am | IP Logged
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This update fixes the bug causing the right jog wheel slipping.
Thank you for your parience. The update can be downloaded below.
Mac updater:
Xone:DX updater V1_09 Mac
PC updater
Xone:DX updater V1_09 PC
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Cid K Senior Member


Joined: 06 April 2010 Location: Canada
Online Status: Offline Posts: 115
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| Posted: 07 April 2010 at 4:52pm | IP Logged
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Issue resolved with this Firmware Update.
Thanks A&H
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luckee_d Junior


Joined: 29 April 2010 Location: United States
Online Status: Offline Posts: 55
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| Posted: 01 May 2010 at 7:40pm | IP Logged
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How do I know if I need this update or not?? Is there a way to confirm firmware on my DX??
__________________ Zoltan
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AH_Support Admin Group

Joined: 17 September 2009 Location: United Kingdom
Online Status: Offline Posts: 321
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| Posted: 04 May 2010 at 1:34pm | IP Logged
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luckee_d wrote:
| How do I know if I need this update or not?? |
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If you've not previously installed the update then it's likely that your hardware requires this update to fix the reported issue.
luckee_d wrote:
| Is there a way to confirm firmware on my DX?? |
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Yes. Run the updater application with your DX connected; the the firmware version currently installed in the unit is displayed in the Updater GUI.
Hope this helps.
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luckee_d Junior


Joined: 29 April 2010 Location: United States
Online Status: Offline Posts: 55
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| Posted: 04 May 2010 at 7:08pm | IP Logged
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I ran the program and it did its own thing. How do I get to the GUI to verify version? Thanks in advance.
__________________ Zoltan
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AH_Support Admin Group

Joined: 17 September 2009 Location: United Kingdom
Online Status: Offline Posts: 321
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| Posted: 05 May 2010 at 3:36pm | IP Logged
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luckee_d wrote:
| I ran the program and it did its own thing. |
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Assuming this indicates the update was installed automatically, this suggests your unit may have required the update, but that it's now running v1.09 firmware.
You should not need to repeat the procedure; the unit will now be up to date.
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luckee_d Junior


Joined: 29 April 2010 Location: United States
Online Status: Offline Posts: 55
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| Posted: 06 May 2010 at 6:03am | IP Logged
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Hi there,
Thanks for your help. I was just a little lost on how to access the GUI. I never got a GUI screen, just a confirmation to plug the DX in and a confirmstion to update the firmware, so I assume that the update went threw. We will see. Thanks again.
__________________ Zoltan
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Cid K Senior Member


Joined: 06 April 2010 Location: Canada
Online Status: Offline Posts: 115
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| Posted: 09 July 2010 at 9:09pm | IP Logged
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Glade it worked out ok for you.
Cheers
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